{"id":176,"date":"2020-08-13T09:11:10","date_gmt":"2020-08-13T09:11:10","guid":{"rendered":"http:\/\/cre8ivedge.net\/dev\/otl\/?page_id=176"},"modified":"2020-10-13T13:31:11","modified_gmt":"2020-10-13T13:31:11","slug":"leasing-services","status":"publish","type":"page","link":"https:\/\/officetechnologies.co.ke\/staging\/products-and-services\/leasing-services\/","title":{"rendered":"Leasing Services"},"content":{"rendered":"\n
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Leasing Services<\/h2>

The service sales department is part of our service business vertical, whereby our technical team offers service-based solutions and consultancy for after-sales support through contracts, consumables, spare parts, etc. for all your business needs.\n<\/p>\n

We offer two types of service level agreements (SLAs):<\/span>\n

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  • Comprehensive Agreement<\/li>\n
  • Non-Comprehensive Agreement (Labour Only)<\/li>\n<\/ul>\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\r\n\n
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    The essential SLA components (across all power, imaging, climate control solutions) include:<\/p>\n <\/div>\n\n

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    • Routine preventive maintenance services at least four times a year<\/li>\n
    • Breakdown calls as needed<\/li>\n
    • Warranty (1-3 years depending on vendors)<\/li>\n <\/ul>\n\n
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      • On-site support and provision of standby units <\/li>\n
      • Supply of spare parts under the comprehensive contract<\/li>\n
      • Custom built software to monitor field activities<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\r\n\n
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        Why Choose Our Services?<\/h4>\n

        World-class leasing solutions.<\/p>\n <\/div>\n <\/div>\n\n

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        • We are trained services engineers; both in the field and the workshop.<\/li>\n
        • We offer specialized tools and equipment.<\/li>\n
        • Our client support is professional right up to the help desk team.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n\n
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          Technical Services on Field<\/h6>\n
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          • Business to business support.<\/li>\n
          • Guaranteed onsite support.<\/li>\n
          • Custom built software to monitor field activities.<\/li>\n
          • Geographically positioned to respond to clients needs during the shortest time.<\/li>\n <\/ul>\n <\/div>\n
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            Easy Doc<\/h6>\n
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            • No CAPEX to clients.<\/li>\n
            • Pay for what you use.<\/li>\n
            • Long & Short-term rental services on imaging products.<\/li>\n <\/ul>\n <\/div>\n
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              Easy Image<\/h6>\n
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              • Comprehensive post-sales support for MFPs.<\/li>\n
              • Equipment owned by the client.<\/li>\n
              • Help on PER CLICK basis.<\/li>\n <\/ul>\n <\/div>\n
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                Easy Support<\/h6>\n
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                • Comprehensive post-sales support for MFPs.<\/li>\n
                • Fixed annual charges \u2013 Spares and Service.<\/li>\n
                • Excludes consumables.<\/li>\n <\/ul>\n <\/div>\n
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                  Work Flow Analysis<\/h6>\n
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                  • Print \/ Copy \/ Fax volumes.<\/li>\n
                  • Determine the actual needs of the clients.<\/li>\n
                  • Enables to propose suitable solutions.<\/li>\n <\/ul>\n <\/div>\n
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                    Surveys & Consultancy<\/h6>\n
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                    • We offer free site survey before the installations of the printers and this includes an initial understanding of our client\u2019s exact requirements.<\/li>\n <\/ul>\n <\/div>\n
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                      ICT Services<\/h6>\n
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                      • Provide consultancy and implementation.<\/li>\n
                      • Training support on Document Management \/ Archiving Solutions.<\/li>\n
                      • ERP Solutions.<\/li>\n <\/ul>\n <\/div>\n
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                        Warranty Services<\/h6>\n
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                        • Back to Base warranty services on consumer products.<\/li>\n
                        • On-site parts and labour with Easy Support or Easy Image contracts Bureau Services.<\/li>\n
                        • Large Volume Mono and Color Printing, Copying, Lamination.<\/li>\n
                        • On-site & Off-site binding of documents.<\/li>\n <\/ul>\n <\/div>\n
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                          Easy Fix<\/h6>\n
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                          • Innovative post-sale technical services on entire range of products.<\/li>\n
                          • Return to base or onsite support.<\/li>\n
                          • Easy to manage through the use of service coupons.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n \n\n
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